PARTNERSHIPS MANAGER

We are seeking a highly-skilled, adaptable, and reliable Partnerships Manager to help take our company to the next level.

 

Duties and Responsibilities:

  • Maintain contact with clients to obtain customer feedback regarding product/service quality

  • Assist clients in resolving issues and complaints concerning purchased products or services

  • Build and establish a good work relationship with clients to facilitate increased patronage and revenue

  • Monitor contract details to notify clients of pending expiration and help process renewal

  • Organise promotional and marketing campaigns to create awareness and product publicity

  • Supervise the operations of after-sales teams to ensure set targets are met

  • Develop and implement strategies effective for ensuring a satisfied clientele and increased returns

  • Liaise with sales departmental heads to discuss business plans necessary for enhancing sales performance

  • Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards

  • Develop and optimise support and service processes, tools, and systems

  • Conduct price and contract negotiations with clients to establish contract details and attain profit margin

  • Oversee all post-sales services provided to clients to ensure customer satisfaction

  • Maintain up-to-date knowledge of job operations by conducting research and participating in educational programs

  • Provide periodic reports to management on all after-sales activities

  • Ensure compliance with all general and company policies when carrying out job duties.

 

Requirements and Qualifications:

  • Education and Training: Require a Bachelor’s degree in marketing, business administration, economics, or in any other related business discipline. Prior experience in a management field, preferably customer relationship management is also necessary to secure the job

  • Communication Skills: adept at interacting with customers to identify and help meet their desires

  • Leadership Skills: coordinate and organise the activities of after-sales teams to ensure client satisfaction and improved sales

  • Problem-solving Skills: develop and implement solutions necessary to ensure increased patronage and customer satisfaction.

 

What you can get:

  • Competitive Salary

  • Stock options

  • Pension

  • Flexible working hours

  • Free daily snacks, coffee, treats and weekly pizza

  • Regular team socials and events

  • Everyone from founder to intern can make a change in the business. If you’ve got a good idea, we’ll make it happen.

 

Interested? Share your resume and cover letter to Martin.Wang@sharingos.co.uk

About SharingOS
Contact Us

partnership@sharingos.com
LU210, The Light Bulb
1 Filament Walk
London, SW18 4GQ

Hardware
Software

Scooter Sharing Software

 

Bike Sharing Software

Backend System

Frontline System(For Ground Team)

Energy Management System 

Service

Scooter Sharing APP Development

Bike Sharing APP Development

Hardware SDK

Software SDK 

Hardware improment  service

Consulting services

Data services

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